Inyange Industries has rejected reports that it has raised the price of its milk, saying the sharp increases seen at some retail outlets are not linked to any new price changes by the company.
The clarification comes after the price of Inyange milk rose sharply in some markets, particularly in Kigali, with some retailers selling a carton of 12 500ml packs for as much as Rwf20,000.
Consumers have raised concerns over the rising prices and shortages of Inyange milk in some markets.
Prices vary widely among retailers. A carton of 12 500ml packs was selling for Rwf16,000 at some outlets and Rwf18,000 at others, while some traders were charging Rwf20,000. Others were still selling it at about Rwf8,500.
The price of a single 500ml pack ranged from Rwf1,000 to Rwf1,500, depending on the retailer.
Some traders said the price increases were driven by higher wholesale prices.
In a statement issued on September 12, Inyange said the supply situation had been affected by a significant decline in milk production during the dry season.
The company, however, said the prices being charged by some retailers do not reflect its official prices, which were last adjusted in March 2026.
Inyange said wholesalers should sell a carton containing 12 packs of 500ml milk at Rwf8,000, while the price in designated Milk Zones is Rwf8,500.
For processed milk sold by the litre, the company said the price in Milk Zones should not exceed Rwf800.
James Biseruka, managing director of Inyange Industries, said the company would publicly announce any future price changes in advance through its official communication channels.
He also said the company expects milk production and supply to return to normal levels soon.
